Kx8 bike's Privacy Policy
Our Commitment to Keeping Your Information Secure

1What Information Do We Collect?

Kx8 bike collects various types of information from you that are necessary to operate our services and improve your experience. This privacy policy clearly explains what data we collect, why we collect it, and how it is used.

When you register on the kx8 bike platform, the information you provide includes your full name, date of birth, email address, mobile number, and residential address. This information is essential for account verification and service delivery.

The data we collect falls into three categories:

• Identity Information: Name, date of birth, national ID number, passport details.
• Contact Information: Email address, mobile number, current and permanent address.
• Financial Information: Payment methods, transaction history, bKash/Nagad/Rocket number.
• Usage Information: Gaming history, login timestamps, device information, IP address.
• Automatically Collected Information: Cookies, browser information, session data.

2How Do We Use Your Information?

Kx8 bike uses your data for specific, limited purposes only. Your information is never used for arbitrary or unnecessary reasons. Our privacy policy ensures that every use of your data has a clear and legitimate basis.

Kx8 bike also uses your information to promote responsible gaming, detect unusual account activity, and meet legal obligations. No data is shared with third parties for marketing purposes.

3Data Security Measures

We have implemented the highest technical measures to protect your data on the kx8 bike platform. Keeping your information secure is at the core of our privacy policy.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): Two-factor authentication for account login.
• Regular Security Audits: Regular security testing conducted by third-party experts.
• Data Backup: Encrypted backups stored across multiple servers.
• Access Controls: Only authorized personnel may access specific data.

4Third-Party & Cookie Policy

Kx8 bike works with a select number of trusted third-party service providers. All such partnerships are governed by strict confidentiality agreements. Only the minimum data required for them to deliver their services is shared.

Situations where information may be shared with third parties:

• Payment Processing Services (bKash, Nagad, Rocket gateway)
• Identity Verification Services (for KYC process)
• Law enforcement agencies (in accordance with legal orders)
• Fraud prevention and risk assessment services

About Cookies: kx8 bike uses three types of cookies — essential cookies (to maintain login sessions), functional cookies (to remember your preferences), and analytical cookies (to improve our services). You can manage cookies through your browser settings, though disabling essential cookies may affect platform functionality.

5Your Rights

Under kx8 bike's privacy policy, you have clear rights over your personal information. We respect these rights and aim to fulfill any request promptly.

• Right of Access: You can find out what information we have collected about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restriction of Processing: You may request that processing of your data be restricted under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a commonly used format.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

To exercise any of these rights, please contact our support team. We typically respond to all requests within 30 days.

6Data Retention Period

Kx8 bike does not retain your data longer than necessary. Specific retention periods are defined for each type of information. Certain data may be kept for a set period after account closure due to legal obligations.

• Account Information: For the duration of active account + 5 years after closure.
• Financial Transaction Records: Minimum 7 years (legal obligation).
• KYC Documents: 5 years after account closure.
• Cookie Data: Up to 12 months.
• Communication Logs: 3 years.
• Gaming History: For the duration of active account + 3 years.

Once the retention period expires, your data is securely and permanently deleted or anonymized.

7Privacy Policy Updates

Kx8 bike may update this privacy policy as needed. When changes are made, we notify you via your registered email and display a clear notice on the platform. For significant changes, notice is given at least 7 days before they take effect.

Continued use of the platform after a revised policy takes effect will be considered acceptance of the new policy. We recommend checking this page regularly.

8Get in Touch

For any questions, requests, or complaints regarding our privacy policy, you can reach our dedicated privacy team. We are always here to help.

• Email: [email protected]
• Support: FAQ Page View
• Response Time: Typically within 24–48 hours

To submit a data protection request or exercise your rights, send an email to the address above with the subject line "Data Protection Request".